Automating Student Engagement and Data Collection
A leading EdTech platform helps students explore career paths and educational opportunities. Handling thousands of student inquiries daily, the platform faced challenges in quickly engaging students and collecting accurate data—critical factors for enrollment rates, student experience, and operational efficiency.
Desible.ai partnered with the platform to deploy an AI Voice Agent that automates student engagement and data collection end-to-end, delivering enterprise-grade reliability and measurable outcomes.
The Challenge
Delayed Engagement
Students experienced wait times before providing their information, reducing interest.
Manual Data Collection
Staff spent significant time collecting and verifying student details, causing inefficiencies.
Incomplete Data
Missing or inaccurate student information impacted program recommendations and follow-ups.
Limited Visibility
Lack of real-time insights into engagement and data quality hindered operational decision-making.
Objective: Fully automate student engagement and data collection while ensuring speed, accuracy, and operational transparency.
The Solution
Desible.ai deployed a 24/7 AI Voice Agent to handle student engagement and data collection automatically. Key capabilities included:
Instant Student Engagement
Students are contacted immediately, and interactions are handled entirely by AI.
Structured Data Capture
Captures student information, career preferences, academic background, and program interests.
End-to-End Automation
AI manages the entire interaction from first contact to verified data submission.
Automated Follow-Ups
Ensures completeness of data, including reminders via voice or messaging.
CRM Integration
All data and outcomes are synced in real time with enterprise systems for actionable insights.
The Outcome
With Desible.ai, the EdTech platform was able to:
Automate student engagement and data collection end-to-end
Improve data accuracy and completeness
Enable high-volume operations without additional human resources
Gain real-time visibility into engagement and data quality
"Desible.ai automated our student engagement and data collection completely. Students provide their information instantly, without manual effort, improving efficiency, data quality, and visibility across operations."
Enterprise EdTech
Desible.ai enables enterprise platforms to automate large-scale, compliant, human-like voice interactions, driving faster conversions and measurable business outcomes.
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